Question 1

What standards do your cranes comply with?

Accepted Answer

All Sanomac overhead cranes and gantry cranes are engineered and manufactured to DIN, FEM and GB standards. Specific project certifications such as CE, ISO 9001 and SGS can be provided upon request.

Question 2

What is the typical delivery lead time?

Accepted Answer

Standard single girder overhead cranes and gantry cranes are usually delivered within 25–35 days. Customized heavy-duty cranes (metallurgy, explosion-proof, multifunctional) typically require 60–90 days.

Question 3

Do you provide installation and commissioning service overseas?

Accepted Answer

Yes. Our service engineers travel to customer sites worldwide for installation, commissioning, operator training and after-sales maintenance. Remote technical support via video call is also available.

Question 4

Can I order only crane spare parts?

Accepted Answer

Yes. We supply DIN wheel blocks, electric hoists, festoon systems, conductor rails, crane hooks, brakes, energy chains and other spare parts independently from full crane projects.

Question 5

How do I request a quote?

Accepted Answer

Send your crane type, capacity, span, lifting height, working class and working environment to hnsinomac@gmail.com, or submit the Quick Message form at the bottom of any page. A sales engineer will respond within one working day.

Question 6

What is your warranty policy?

Accepted Answer

Sanomac provides a 12-month warranty from commissioning for complete cranes and a 6-month warranty for spare parts, covering material and manufacturing defects under normal usage.

OVERHEAD CRANES

GANTRY CRANES

LIGHT CRANE SYSTEM

ELECTRIC HOITS

TRANSFER CART

CRANE SPARE PARTS